Tag Archives: online reputation

The 5 Stages of Embracing Patient Reviews (for Doctors)

will-work-for-reviewsDenial

You just want them to go away… nobody reads those darn things!

Anger

You’re mad at the people who wrote bad reviews and lose some sleep trying to figure out how to get them removed from the Internet. You might have even called your lawyer.

Bargaining

You ask your happy patients to write reviews everywhere. You may even start looking for ways to game the system. (No, you can’t game the system!)

Depression

You realize few patients will actually get it done and even then, some websites won’t publish the reviews!

Acceptance

You know reviews help you grow and that some blemishes actually boost your credibility. You just need to figure out how to acquire reviews frequently and without burden to your staff.

5 Must-Read Reputation Management Articles for Plastic Surgeons

Forbes: Is Online Reputation Management Worth The Money?

reputation

The cost of reputation management services who claim to be capable of cleaning up your online profile range from free to upwards of $1000 a month, but are they worth it?

Critics say these sites don’t do anything you can’t do yourself.

Doctors who ignore online reviews put their reputation on the line

MediBeauty advises that “No one would suggest that cosmetic surgery is an “impulse buy” but the fact remains that people are increasingly adept at getting a good sense of a doctor’s reputation quickly.”

BrightLocal’s Local Consumer Review Survey 2013

A revealing look at how consumers read reviews and how their opinions are affected by the reviews they read, specifically concerned with reviews & purchase of local business services and not product reviews.

The Complete Guide to Yelp Reviews: Power to the People!

A comprehensive guide to Yelp for businesses, covering every angle of the coveted and often-frustrating acquisition of Yelp-worthy review content.

How Ratings + Reviews = Revenue

A RealPatientRatings webinar, originally broadcast July 31, 2013.

What is “reputation management” anyway? Like everything in online marketing, it’s constantly changing. Learn how to focus on proactively protecting yourself, and convert more leads and cases with the marketing features available to you as a member of RealPatientRatings. We’ll show you how to do more with what you’ve got by using the 3 most important reports on your reporting dashboard, and how to and interpret the data to generate more revenue without spending more money.