Are you timely in consultation or do you tend to run a few minutes late?
The data from 700 post-consult patients indicates that when you respect their time they are highly likely to choose your practice for their surgery needs.
If you run chronically late, first evaluate your scheduling templates. Are you allowing enough time to meet patients needs? Or are you overscheduling, which creates a less than desirable experience in the office. Create a win-win situation by adjusting your schedule to allow for a smooth patient day.