Highly satisfied patients are 33% more likely to return for additional services.
Does your practice have a communication protocol for post-op patients? It really matters.
- Add proactive follow up calls between early post-op office visits.
- Implement procedure-specific follow-up communication to ensure that patients’ recovery needs are met.
- Recall patients for post-op photography. This is a win-win for both of you. You gain the valuable pictures for future patients and ensure patient satisfaction.
- Add patients to your eblast list to keep them informed about practice promotions.
- Resend survey invitations to patients 4 months after surgery
Just a reminder to redeem your $25 coupon from our office.
You recently received an invitaiton to complete an anonymous survey from Real Patient Ratings, with a $25 coupon toward any service or product at our practice. If you didn’t receive the survey, call us and we’ll send it to you again.
Double it: Use your $25 toward Botox or any filler and we’ll double it to $50!